FAQs

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What is Fuelixir?

Fuelixir strives to make sports nutrition simple for cyclists, runners, and other endurance sport athletes. We do the nutrition research, thinking, and shopping, letting you focus on training and smashing your goals. We learn about your individual activity levels and preferences, create a box specifically for you and recommend a subscription plan with a delivery frequency based on your data. It doesn’t stop there. Once you get your box you get nutrition tips and advice so you can optimize your fueling strategies to get the most out of your sport.

What kind of items are included in the box?

With each box, you’ll get sports nutrition (bars, gels, chews, hydration, and protein) based on your performance data and nutrition consultation answers. Included in the box will be nutrition for before and after your workout, as well as hydration and food products for during your activity. The servings in your Fuelixir box will be tailored to you based on your data and preferences. You can always email us at info@fuelixir.com if you have any more questions.

Can I pick my own products?

Fuelixir does the research, thinking, and shopping for you. You can’t pick your own products, but we learn about your nutrition preferences during the initial free 3 minute consultation. With this survey you can let us know you’re nutrition preferences such as whether you prefer gels or bars, the flavors you don’t like, or that you prefer to eat or drink your calories. You can also let us know if you have dietary preferences like low sugar and paleo. Some of the selections presented may not have recognized certification standards (paleo and lower sugar for example), in these cases we will strive to include products in your box that the manufacturers have deemed as appropriate and/or “friendly” for this preference.

How many products come in a box?

There are 3 box sizes available. A small $37 box which contains about 12 servings. A medium $67 box which contains about 24 servings. And a large $87 box which contains about 36 servings. These are all available to pause delivery so you can get the right amount of fuel when you need it.

What if I have allergies?

No problem. During the free nutrition consultation at sign-up we’ll ask you if you have any allergies. By making selections here we will strive to include products in your box that adhere to your dietary preferences. For example, if you select vegan or vegetarian we will include products in your box that are certified vegan or vegetarian and/or the manufacturer has deemed appropriate for this dietary preference. However, we do advise that you always check product labels to ensure they adhere to your individual requirements.

How do I get started?

Click here fill out your athlete profile, connect your Strava account, and then take the short free nutrition consultation. We’ll analyze your performance data and recommend a box size that best fits your workout volumes. You can choose the recommended plan, or pick your own, it’s up to you. Then, hit subscribe, fill out your billing and shipping information, hit submit, and you’re all set!

Is Fuelixir just for cyclists?

No! Anyone with a Strava or Runkeeper account can sign up and reap the benefits of Fuelixir! So if you’re a runner, triathlete, swimmer, hiker, rower, cross-country skier, it doesn’t matter. Just sign up with your Strava or Runkeeper account.

How does subscription billing work?

There are no upfront or sign-up fees. You are only billed as each box ships. The first charge will be when you place your initial order. For the remainder of your subscription, you will be billed each time a box is shipped which will be every four weeks. Remember, you can always change box sizes or pause your next shipment to get fuel only when you need it.

What are shipping costs?

FREE SHIPPING is available for all boxes.

What forms of payment do you accept?

We accept Visa, Mastercard, American Express, and Discover.  This is a SSL secure site. All transactions are powered by Stripe. 

When can I expect my first shipment?

Your first box will ship within 2 business days of your order via USPS 2 day priority mail.  From then on, your box will ship every four weeks.  

What is your cancellation policy?

It’s easy to cancel, just log into your account to pause or cancel your subscription at any time. Or you can just contact us at info@fuelixir.com at anytime for any questions or help with your subscription.

What if I do not have a Strava account?

Currently, our platform requires all customers to have a Strava account in order to sign up. If you prefer to stay off the grid drop us a message at info@fuelixir.com and our team we will reach out to unlock your potential with Fuelixir.

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